Intermedia Unite provides enterprise-grade features to meet the ever-changing needs of your business.Become a Partner Find a Local Partner
Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Drive even more employee productivity and a better customer experience by accessing advanced call features integrated in Unite.
Work securely, productively, efficiently, and intelligently from anywhere while building stronger customer relationships
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited calling in-country and up to 31 countries.
Secure 720p HD audio/video meetings from a conference room or remotely with screen sharing, interactive presentation tools, and an intelligent virtual assistant.
Break away from your inbox. Communicate with coworkers in real- time with individual and team chat.
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
Sophisticated tools to onboard, customise, and manage users, services, and devices from a single easy-to-use portal.
Actionable insights to inform administrator decisions. Gain insights on employee and system quality performance with real-time intelligent analytics.
99.999% service reliability backed by SLAs and our 24/7 J.D. Power-certified* technical support, with experts available via phone or chat.
Guard your calls and data with Intermedia’s secure technology, industry compliancy standards, and privacy policies.
* Recognised for providing "An Outstanding Customer Service Experience" in Assisted Technical Support.
Seamlessly add award-winning cloud voice to Teams and get the features, reliability and flexibility your business needs.
Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
Unite includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.
Intermedia is the only Unified Communications provider who offers and supports a full range of Microsoft services.
Securely capture your organisation’s Unite calls, meetings, SMS and chat conversations, and ensure the information is easy to find whenever it's needed with Intermedia Archiving.
Intermedia Archiving seamlessly integrates with Unite and automatically captures chat, SMS, voice data and meetings without administrative or user action.
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.
Designed for Unite, Intermedia Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.
Supports compliance with IIROC, PIPEDA, and other regulations.
Intermedia makes it easy to go to my established customer base with ageing phone systems and help them understand how flexible, secure, and reliable a cloud-based phone system can be.
Note: As a partner of Intermedia, you must be located within the United States, Canada, or United Kingdom in order to resell our UCaaS, CCaaS, or Voice/SIP Trunking services.