We Work for You
Intermedia Partner Accelerate, everything you need to grow your cloud business, maximise profits, and own your customer relationships.
Intermedia Partner Benefits
Simple Onboarding Steps
Our Blueprint for Success to get you onboarded and ready to sell.
NFR & Demo Services
The best way to learn products is to use them yourself.
Training
Online, on-demand courses get you ready to close deals fast.
Sales Support
Dedicated Intermedia partner resources to help with pre-sales and closing the deal.
Partner Concierge
Our team of experts are here to support you ever step of the way.
J.D. Power-Certified Support
Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.
Marketing Support
Consultative support, pre-made materials, and MDF opportunities to help you drive demand.
Attractive Margins
Intermedia provides attractive pricing and financial rewards to help you grow your business.
Intermedia enables you to sell cloud services without changing how you do business
Our partnership models are designed to adapt to individual customer needs. You can choose on a customer-by-customer basis how you want to sell.
| CUSTOMER OWNERSHIP RESELLER (CORE) | SERVICE PROVIDER | |
| Customer relationship |
CUSTOMER OWNERSHIP RESELLER (CORE) You own the relationship You have full ownership of billing, bundling, support and all other elements. |
Service Provider You own the relationship You have full ownership of billing, bundling, support, and all other elements. |
| Closing the deal |
CORE You close the deal Behind the scenes, we’ll help you with brandable marketing material and expert sales assistance every step of the way. |
Service Provider You close the deal We provide brandable marketing material and expert sales assistance and training. |
| How you make money |
CORE You set the price and control your own margins We bill you for a wholesale price and you bill your customer at the price you choose. We handle the telecom taxes for you. (Accounting: you book revenue for the full customer price) |
Service Provider You set the price and control your own margins We bill you at a negotiated price and you handle customer pricing and the taxes. |
| Customer support |
CORE You provide level 1 technical support, and we support you You support your customers. We’ll back you up with 24/7 phone and chat support. |
Service Provider You provide level 1 technical support You support your customers. We’ll back you up with 24/7 tier 2 and tier 3 support. |
| Voice network provider |
CORE Intermedia We provide the network and PSTN |
Service Provider You or Intermedia You can use our network and PSTN or your own. Product features will remain the same. |
| How you go to market |
CORE YOUR BRAND Leverage your brand’s value. |
Service Provider YOUR BRAND Leverage your brand’s value. |
