About Intermedia and How to Contact Us

Technical Support


Intermedia is a cloud communications company that helps over 130,000 businesses connect better – through voice, video conferencing, chat, contact center, file sharing and backup, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience” for Assisted Technical Support, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by empowering them to grow their businesses through both our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia’s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – and agent programs.

Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with 80+ million installed business phone users worldwide.
For more information, connect with us on LinkedInTwitterFacebook or Youtube.

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Sunnyvale, CA, USA

100 Mathilda Place,
Suite 600,
Sunnyvale, CA 94086